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Untitled Document
Thank You for choosing PLC Industries as the one-stop-shop for all electrical needs. . PLC Industries specializes in selling Genuine and Authentic Klockner Moeller industrial parts. We proudly display every product we sell to ensure you receive the best in quality, price, and warranty coverage. PLC Industries products are proudly sold throughout the world and we rank #1 in industrial automation on Ebay & Amazon for over 3 years. Our catalog of Klockner Moeller products is extensive and we carry every part! Our shipping is fast, cheap, and reliable - all orders are shipped out in 1 business day. Special order shipping times vary. PLC Industries product support team is comprised of highly-trained and knowledgable sales staff who are on standby to help you seven days a week. PLC Industries is your one stop shop for all Klockner Moeller Needs. Our inventory grows larger everyday, so if you do not see a part just give us a call. PLCIndustries believes that it is compliant with all applicable privacy laws, regulations, and guidelines published by the FTC. We considers those laws, regulations, and guidelines to be minimum standards. We will continually monitor customer and visitor comments and suggestions. This feedback will be used to adjust our privacy statement to better address the needs and desires of our clients.
Frequently Asked Questions:
Where Are You Located?
We are located in Chicago, IL
Can I Pick Up The Part Locally?
Yes, of course! We are more than happy to offer local pickups. Direction can be found on the bottom of this Privacy Policy.
Are Your Parts Genuine & Authentic?
We ONLY sell Genuine & Authenitc Klockner Moeller products! We understand that many counterfeit items have shown up in the United States that can be hazardous. Our parts come straight from the manufacturer in Germany. We stand by this statement 110% !!! If for any reason a Klockner Moeller part is counterfiet, then we will PAY YOU DOUBLE THE COST OF THE ITEM!!! This is how much we believe in this statement. We only sell the best!
Where Is My Tracking Info?
As soon as an item leaves our facility, we update both the customers email & customer account with a tracking number. Tracking is done by UPS.com . If a tracking number is not seen within 3 days, please message or call us and we will be happy to send you a tracking number for your order.
What Is Your Return Policy?
Only defective items can be returned witin 7 days of purchase in new and unused condition. If the item is defective, it will be replaced and a new one will be sent out to the same shipping address specified. Special Order items cannot be returned. All Sales are deemed final after payment. In the case of shipping damage, please call our shipping department at 847-877-0426 and we will fix the problem by ordering the same item and shipping promptly. Once our parts leave our facility, no returns are accepted as parts are not salable as new. Items are shipped via UPS and tracking numbers are updated through email. In the case of special orders, emails will be sent out weekly to keep the customer updated about their order.
Do You Combine Shipping?
We are more than happy to combine shipping for our customers. Just give us a call before placing your order and we can save you the money and hassle!
How Soon Can I Expect My Order?
Stocked items are shipped either the same day or in 1 business day and a tracking number is provided. In the case of special orders: invoices clearly show the expected date of the arrival of the item. If you have further questions about your special order status, please call 773-677-8956.
Can You Order Obsolete Klockner Moeller Items?
Of course we can! From obsolete Moeller NZM Breakers, Moeller handles, relays, etc to anything that you need. We strive hard in locating the item that meets your needs. Shipping is fast and accurate! We can usually get any obsolete moeller item!
I Do Not See A Part Listed, Do You Have it?
We are updating our website constantly, so if you do not see a particular part, just give us a call and a sales rep can further assist you.
Customer Service
Is shopping online with us secure?
Yes, online shopping with us is both secure and private. In addition, we have implemented stringent security procedures to ensure that your information is protected. All information that you provide will be automatically encrypted for security. We have a strict policy of keeping customer information confidential. Your personal info will not be provided to any outside agencies or used for marketing. You will not hear from us unless you opt-in to receive our in-house newsletter.
What payment methods do you accept?
We accept all major credit cards, including VISA, MasterCard, Discover and American Express. You may also use your Paypal account to pay without disclosing your financial information. We also accept checks.
How do I check the status of my order?
You will be emailed tracking information, along with your sales receipt within one business day of your order. If you need immediate assistance with your shipment, you can always reach our shipping dept. at 773-677-8956.
What If I have questions about my order?
You may call our customer service dept. seven days a week to discuss your order at 773-677-8956, we look forward to hearing from you.
Our Location :
Local Pick Up: PLC Industries
17804 W. Salisbury Dr.
Gurnee, IL 60031
Phone: 773-677-8956
Fax: 847-310-4685 |